Terms and conditions
Terms and Conditions for Courses available to the public.
The two Contracted Parties, who feature in the rights and obligations mentioned in the following provisions, include students, whose personal data is used to fill in the application form, and the teacher Kateřina Houfková, registration num. 07434227, headquarters Příkop 2a, 602 00 Brno.
a. By applying to a course available to the public, the student is entitled to the services provided by the teacher and any requirements laid out within the framework of the stipulated course type. The teacher is responsible for providing these services.
b. Registration for a course can either be done online or at the classroom. Registration at the classroom is valid after completion of the registration form and the course payment has been made in accordance with the payment terms and conditions. Registration for a course through our website is valid after the online application form has been submitted, the student has received a confirmation email from the teacher and the course has been paid for in accordance with the teacher's payment terms and conditions. Reimbursement is through either bank transfer or in cash paid at the classroom. Once the student's application is confirmed it is then the student's responsibility to pay the course fees by way of either of the aforementioned methods.
c. While on the classroom premises, the student is expected to respect all rules concerning the usage of the teacher's property. If a student breaks one of these rules then he/she will be immediately disqualified from the course without any compensation.
d. Terms and Conditions apply to every language course available to the public that is run by the teacher. Any claims made by a student who falls outside the framework of the terms and conditions will not be considered. Extra-judicial settlements concerning consumer disputes are in accordance with law n. 634/1992 sb of Consumer Protection as amended by the relevant Czech Trade Inspection.
Warranty and Cancellation Conditions
a. If the teacher is unable to run a course, then the student's course fees will be reimbursed in full. In the case of a cancellation of a course, the student will be notified no later than 48 hours before the start of the course.
b. If the teacher is unable to run lessons in person, they will be taught online.
c. Once the course fees have been paid they are non-refundable unless otherwise stipulated. However, the student is able to transfer the course fees to another course of the same type. Student's request needs to be made no later than four weeks after the first lesson of the course. Equally, if an agreement is reached during the teaching period, then the student is entitled to a corresponding part of the course fees.
Terms and Conditions for Individual Courses
a. Students on individual courses have the right to cancel a pre-arranged lesson. In such a case, it is the duty of the student to inform the teacher no later than 24 hours before the lesson. If the student is unable to notify the teacher in the given time period, then the lesson will be fully charged.